Welcome to Ladies Own, where your shopping experience is our top priority. We understand the excitement of receiving your order promptly, and we are committed to making the shipping process as smooth as possible. Please take a moment to read our Shipping Policy to understand how we handle the delivery of your favorite products.
1. Order Processing Time:
At Ladies Own, we strive to dispatch your orders swiftly. Typically, orders are processed and shipped within 1-2 working days from the date of purchase. We work diligently to ensure that your items reach you in a timely manner.
2. Estimated Delivery Time:
Our standard delivery time is 4-5 days from the date of dispatch. However, please be aware that unforeseen circumstances, such as extreme weather conditions or unexpected logistics issues, may occasionally cause delays. We appreciate your understanding in such situations.
3. Shipping Partners:
We primarily use reputable courier services for shipping your orders. In the event that your pin code is not serviceable by our primary courier partner, we reserve the right to use India Post for delivery. This enables us to reach every corner of India, ensuring that you can enjoy shopping with Ladies Own, regardless of your location.
4. Shipping Charges:
We understand that no one likes to pay for shipping, but as it incurs a significant cost, we have to charge a nominal fee. However, we have good news – orders above Rs. 799 qualify for free shipping! For Cash on Delivery (COD) orders, there may be a separate Fee.
5. COD Option:
Ladies Own offers the convenience of Cash on Delivery for orders exceeding Rs. 599 in value. For prepaid orders below this value, we regret that we can only process your order once the payment is received.
6. Order Confirmation and Tracking:
Once your order is shipped, you will receive an email notification containing the courier and tracking details. This allows you to monitor your order's journey and estimated delivery date online.
7. Multiple Shipping Addresses:
Please note that we can process only one shipping address per order. If you wish to send products to multiple addresses, kindly place separate orders for each shipping destination.
8. Communication with Logistics Partner:
By placing an order on LadiesOwn.in, you authorize our logistics partner to contact you regarding any concerns related to their services. This ensures that you stay informed and can address any issues promptly.
At Ladies Own, your satisfaction is our priority. We continuously work towards providing a seamless shopping experience, and our Shipping Policy is designed to offer clarity and transparency. If you have any questions or concerns, feel free to reach out to our customer support team, who will be happy to assist you.
Thank you for choosing Ladies Own – Vibrant As You!