INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Partial Payment?

Partial Payment lets you confirm your order by paying only a part of the amount in advance. The remaining balance is paid when your order is delivered. Consider it as COD but a small amount to be paid upfront.

Do you accept returns?
  • Apparel: Eligible for return within 7 days if unused, unwashed, and with all tags intact.

  • Innerwear: For hygiene reasons, panties and body shapers are non-returnable unless there is a manufacturing defect.

  • A few other products are not returnable, please check the product page for product specific return option.
  • For detailed policies, please check our Returns & Exchange Policy page.

How can I track my order status?

Log in to your account and go to the Orders page to view your order progress and tracking details.

You can also check your order status on our whatsapp 919297911211

4. My payment was successful, but the order status shows “Failed.” What should I do?

If your payment was successful, but your order shows “Failed,” please wait for some time. If the status doesn’t change to “Confirmed” within a few hours, your amount will be automatically refunded within 2–3 working days. You can also contact us for confirmation on our whatsapp : 919297911211

How can I return a product?

Go to your Orders page, where you’ll find the option to request a return. We suggest reviewing our Return & Refund Policy for more details. 

Do you offer Cash on Delivery (COD)?

Yes!

COD is available for most pin codes across India. Some locations may require a partial advance payment.

How long does delivery take?

Most orders are shipped within 24–48 hours and delivered in 3–7 working days, depending on your location.

Can I change my delivery address after placing an order?

Yes, if your order has not been shipped yet. Contact us immediately via WhatsApp on 919297911211 or through contact us page to update your address.

What should I do if I receive a damaged or wrong product?

Please contact us within 48 hours of delivery with photos of the product. We will arrange for an exchange or refund as per our policy.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Ladies Own Contact Us
Ladies Own
Reach us at

Contact @ ladiesown.in

Whatsapp: 919297911211

Address:

VISIT US AT

Ladies Own

New Market

Near Variety Chowk, Bhagalpur

Bihar-812002