What is Store Balance?

Sometimes, instead of a cash refund, Ladies Own may add an amount to your Store Balance. This balance can be used during your next visit to our store, making exchanges and returns quicker and more convenient.

Please keep the following points in mind:

• Your Store Balance is valid for 30 days from the date it is issued.
• It can be used only for shopping at the Ladies Own offline store.
• Any unused balance will automatically expire after the validity period.
• If you have any questions about your Store Balance, our team will be happy to assist you during your next visit or over the phone.

We recommend using your Store Balance before it expires so you can enjoy a smooth shopping experience.

Thank you for choosing Ladies Own. We look forward to welcoming you again!